You can enjoy delicious rewards like free subs and meal upgrades.
How to Sign Up and Start Earning Points
Signing up for the Firehouse Subs Rewards Program is simple and rewarding. Once you sign up, you can start earning points every time you eat at participating Firehouse Subs locations in the 48 contiguous United States, Alaska, and the District of Columbia. Here’s how to get started:
- Download the App: The Firehouse Subs app is available for both iOS and Android devices. Simply download the app from the App Store or Google Play, create an account, and you’re ready to go.
- Earn Points: Every dollar you spend on eligible purchases earns you 100 points. You can earn points on your first three eligible transactions per day by either logging in to the app or website with your account, or by providing your phone number or scanning your Rewards Badge in the restaurant.
- Redeem Rewards: Save up your points and redeem them for free food rewards, including desserts, subs, and even platters. Points are automatically applied to your account within 48 hours of an eligible transaction, and you can redeem them easily through the app or website.
What Counts as an Eligible Transaction?
Not all purchases qualify for earning points, so it’s essential to understand what counts as an eligible transaction:
- Qualifying Orders: Orders placed through the Firehouse Subs app, website, or in-restaurant using your registered account qualify as eligible transactions. You can earn points on dine-in, pick-up, and delivery orders directly from Firehouse Subs.
- Exclusions: Third-party food delivery orders, catering orders, and transactions under $0.50 after discounts do not qualify as eligible transactions. Additionally, purchases made using printed coupons cannot earn points, although digital coupons applied through the app will still allow you to earn points on the actual amount paid.
Understanding the Reward Tiers
The Firehouse Subs Rewards Program features different tiers of rewards that you can redeem as you accumulate points:
- 4,000 Points: Dessert
- 8,000 Points: Small Sub
- 12,000 Points: Salad or Medium Sub
- 15,000 Points: Large Sub
- 75,000 Points: Standard Platter
- 80,000 Points: Deluxe Platter
- 170,000 Points: Standard Platter Pack
- 175,000 Points: Deluxe Platter Pack
Keep in mind that only one reward can be redeemed per eligible transaction, and modifications such as adding extra bacon or cheese will incur additional charges.
Bonus Features and Special Offers
Firehouse Subs Rewards Members also benefit from various bonus features and special offers:
- Birthday Sub Reward: Registered members receive a free medium sub with a minimum $1.00 purchase on their birthday, available for redemption the day before, on, and the day after their birthday.
- Point Accelerators: From time to time, members can earn points at a higher rate during limited-time events.
- Challenges and Personalized Offers: Members can participate in challenges to earn bonus points or rewards. Additionally, personalized offers based on your purchase habits may be available through your account.
Important Terms and Conditions
Before diving into the Firehouse Subs Rewards Program, it’s crucial to understand the terms and conditions that govern your participation:
Program Amendments: The program’s terms and conditions may be amended at any time by Firehouse Subs, with updates posted on their website. It’s recommended to review the terms periodically to stay informed about any changes.
Expiration of Points: Points expire 180 days after your last eligible transaction, so make sure to use them before they’re gone.
Account Inactivity: Accounts that remain inactive for two consecutive years may be unregistered and rendered ineligible for rewards.